Our support and delivery team will be in coordination with you for a hassle-free installation process.
Free delivery is only applicable for the very first attempt on a visit to your ship-to address.
In case of a missed delivery, (from a customer)/ an extra visiting charge would be applicable for later installation.
Our delivery partner shall only deliver the product to the ground floor in the absence of a service lift in your apartment. Extra charges applicable for weekend or specific time deliveries.
Once the order has reached your nearest delivery center and you fail to receive the products, we would hold the products for 10 days, after this time line, Sofaset shall be free to charge or cancel the order.